Cleartrip: A Comprehensive Online Travel Company for Convenient and Sustainable Travel
Cleartrip is an online travel company based in Mumbai, India, that provides a variety of services related to travel, including flight and hotel bookings, train and bus tickets, holiday packages, and activities and experiences in various destinations.
Cleartrip was founded in 2006 by Stuart Crighton and Hrush Bhatt, and since then, it has grown to become one of the leading travel companies in India. Cleartrip offers a user-friendly interface and a streamlined booking process, making it easy for customers to find and book their desired travel services.
In addition to its website, Cleartrip has mobile apps available for both iOS and Android devices, allowing customers to access its services from anywhere. The company also offers a range of payment options, including credit cards, debit cards, net banking, and digital wallets, making it convenient for customers to pay for their bookings.
Cleartrip has won several awards for its services, including the ‘Best Travel Website’ at the IAMAI Digital Awards in 2017 and the ‘Best Online Travel Agency’ at the CNBC Awaaz Travel Awards in 2019. It is known for its customer-centric approach and its commitment to providing high-quality services to its customers.
The Cleartrip Advantage
In addition to its core services of flight and hotel bookings, train and bus tickets, holiday packages, and activities and experiences, Cleartrip offers several other features that make it stand out from other online travel companies.
One such feature is its “Expressway” option, which allows customers to save their payment and booking preferences for future transactions, making the booking process even faster and more convenient. Cleartrip also offers a “Flexifly” feature, which allows customers to make changes to their flight bookings without incurring any penalty fees, subject to the terms and conditions of the airline.
Cleartrip has partnerships with several leading airlines, hotels, and travel companies, which enables it to offer a wide range of travel options to its customers. It also has a customer support team available 24/7 to assist customers with any queries or issues they may have.
In 2020, Cleartrip was acquired by the Saudi Arabia-based travel company, Al-Tayyar Travel Group, which has further expanded the company’s reach and offerings in the travel industry.
Cleartrip has also launched several initiatives aimed at promoting sustainable tourism, such as its “Green Hotels” program, which encourages hotels to adopt eco-friendly practices, and its “Carbon Offset” feature, which allows customers to offset the carbon emissions generated by their flights by contributing to environmental projects.
Overall, Cleartrip is a reputable and innovative travel company that has established itself as a leader in the Indian online travel market, thanks to its user-friendly platform, comprehensive services, and commitment to customer satisfaction.
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